Thank you for shopping at DKSMARTLIFE.COM. Please read this policy carefully. This is the Refund Policy of D K Import And Export
1. Returns
We offer a 30-day return policy. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund .
2. Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-7 Days.
4. Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@dksmartlife.com.
5. Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@dksmartlife.com and send your item to:
Plot no 11, near infocity green apartment, bhakti vihar, Bhubaneswar
751021
7. Shipping
To return your product, you should mail your product to:
Plot no 11, near infocity green apartment, bhakti vihar, Bhubaneswar
751021
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
8. Contact Us
If you have any questions on how to return your item to us, contact us at support@dksmartlife.com.